BookLeey eCommerce Private Limited ("BookLeey") is dedicated to providing comprehensive ERP solutions to educational institutions across India. Our services include an online fee payment option for students, designed to streamline the payment process. This document outlines our refund policy concerning fee payments made through our ERP system.
To facilitate online fee payments, BookLeey has integrated the Razorpay payment gateway, which is managed and provided by the respective educational institution. BookLeey serves solely as an intermediary to enable fee payments. All financial transactions, including payments and refunds, are processed directly through Razorpay.
BookLeey does not have access to or control over any financial transactions related to fee payments. The Razorpay account is exclusively managed by the College, ensuring that all financial activities are handled securely and independently by the institution.
All matters related to refunds will be managed by the College or Razorpay. BookLeey is not involved in processing refunds or handling any financial disputes. For any refund requests or issues, students and parents are advised to directly contact the College administration or Razorpay support.
For any queries or concerns regarding this refund policy, please reach out to the College administration or Razorpay support. BookLeey is committed to providing a seamless experience and will assist in directing your inquiries to the appropriate channels.