BookLeey’s Privacy Policy

We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

By visiting this Website/Android application you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website/Android application.

By mere use of the Website/Android application, you expressly consent to our use and disclosure of personal information provided by you in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

BookLeey android application is a property of BookLeey Ecommerce Private Limited, an Indian Company registered under the Companies Act, 2013 having its registered office at Murugeshpalya, Bangalore-560017, Karnataka.

BookLeey Ecommerce Private Limited built the BookLeey app as an Open Source app. This SERVICE is provided by BookLeey Ecommerce Private Limited at no cost and is intended for use as is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. we will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at BookLeey unless otherwise defined in this Privacy Policy.

1. Information Collection and Use

   
   

   For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to FirstName, Last Name, Date Of Birth, Gender, Address. The information that we request will be retained by us and used as described in this privacy policy.

   The app does use third party services that may collect information used to identify you. Link to privacy policy of third-party service providers used by the app

   • Google Play Services

   • Facebook

2. Log Data

   we want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

3. Cookies

   
   

   Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

   This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

4. Information we collect

   
   

   • Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and IP address.

   • Payment and billing information. We might collect your billing name, billing address and payment method when you buy a ticket. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner CC Avenue.

   • Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to Bookmyseats.in.

   • Demographic information. We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.

   • Other information. If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

   
   

5. Use of Demographic / Profile Data / Your Information

   We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to fulfill your orders, enhancing customer experience, resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize and enhance your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

   
   

   With your consent, we will have access to your SMS, contacts in your directory, location and device information and we may request you to provide your College id card details and Know-Your-Customer (KYC) details to check your eligibility for certain products/services to enhance your experience on the platform and provide you access to the services being offered by us. Access, storage and use of this data will be in consonance with applicable laws. You understand that your access to these products/services may be affected in the event consent is withdrawn.

   In our efforts to continually improve our product and service offerings, we and our affiliates collect and analyses demographic and profile data about our users' activity on our Website.

   
   

   We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.

   
   

   We will occasionally ask you to complete optional online surveys. These surveys may ask you for personal information, contact information, date of birth, demographic information (like zip code, age, or income level), attributes such as your interests, household or lifestyle information, your purchasing behavior or history, preferences, and other such information that you may choose to provide.. We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.

   
   

6. We collect information in different ways.

   
   

   • We collect information directly from you. We collect information directly from you when you register for an event or buy tickets. We also collect information if you post a comment on our websites or ask us a question through phone or email.

   • We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

   • We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

   
   

7. Use of your personal information

   
   

   • We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

   • We use information to respond to your requests or questions. We might use your information to confirm your registration for an event or contest.

   • We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

   • We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

   • We use information for security purposes. We may use information to protect our company, our customers, or our websites.

   • We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy tickets from us, we'll enroll you in our newsletter.

   • We use information to send you transactional communications. We might send you emails or SMS about your account or a ticket purchase. We use information as otherwise permitted by law.

8. Sharing of information with third parties

   
   

   • We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

   • We will share information with the event organizers. We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies.

   • We will share information with our business partners. This includes a third party who provide or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.

   • We may share information if we think we must in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

   • We may share information with any successor to all or part of our business. For example, if part of our business is sold, we may give our customer list as part of that transaction.

   • We may share your information for reasons not described in this policy. We will tell you before we do this.

   
   

9. Email Opt-Out

   You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email [email protected]. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

   
   

10. Third party sites

    If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.

11. Service Providers

    We may employ third-party companies and individuals due to the following reasons:

    • To facilitate our Service;

    • To provide the Service on our behalf;

    • To perform Service-related services; or

    • To assist us in analyzing how our Service is used.

    we want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

12. Security

    
    

    We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

13. Links to Other Sites

    
    

    This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

    
    

14. Updates to this policy

    This Privacy Policy was last updated on 12.04.2020. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

    
    

15. Jurisdiction

    If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

    
    

16. Contact Us

    If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected].

    
    

17. Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr. Dilip Singh

BookLeey Ecommerce Pvt Ltd. Murugeshpalya

Bengaluru, Karnataka, India, 560017.

Phone: 8904004777 / Email: [email protected] Time: Mon - Sat (9:00 - 18:00)